Operations Associate

Lawrenceville, GA

Full Time

Entry Level

Teamson is a children's product and home furnishing company committed to creating innovative and high-quality products that delight children and their families. Our core mission is to Design Happy, and helping our customers create Happy moments with their family and loved ones with the help of our products.

Teamson participates in E-Verify for authorization to work in the U.S. once a job offer has been accepted

Position Status: Full time
Reporting to this Position: N/A

Position Summary: The purpose of the position is to process sales orders in our ERP system and our customers' web portal to meet our service level agreements in an efficient and quality manner. Once the process is completed, the orders and transferred to the appropriate warehouse for picking and shipping

Essential Skills, Education and Experience:

College degree or equivalent
Understanding of warehouse operations and E- Commerce business.
Data analysis, problem-solving
Ability to maintain and manage efficient processes
ERP experience
Knowledge of Excel
Attention to detail
Time management skills
Ability to follow company policies
Ability to work independently and on a team
Strong organizational skills with ability to multi-task

Position Responsibilities:

Process daily inbound sales orders to ensure they are transferred to the warehouses to meet our service level agreement.
Print shipping labels for sales orders
Process sales orders on customer portals (example: Amazon) by confirming, routing orders for pick up, and ensuring they have been shipping and all data is entered into SAP and/or web portals
Trouble-shooting of sales orders that are not able to ship by monitoring the shipping status of orders, cancel orders that are out of stock in SAP and customer portals, reroute orders to a different warehouse with inventory
Data entry in SAP, excel
Develop and maintain relationships with our internal and 3PL warehouse
Data analysis, problem-solving of assigned projects along with your daily responsibilities
Other related duties as assigned.

ABOUT TEAMSON

At Teamson, we are passionate about creating happiness and inspiring beautiful homes. Our mission is to merge style, sustainability, and joy to empower individuals in designing and living their best lives. As a global company with a team of 200 dedicated employees, we specialize in kids, pets and home furnishings.

Founded in 1997 by Linda Su, a visionary mother, Teamson was born out of a desire to provide safe and high-quality playsets and toys that ignite a sense of discovery in children. Collaborating with her husband, Ken, our journey began by focusing on eco-friendly wooden toys and premium children's furnishings.

Over the past 25 years, Teamson has evolved into a thriving company with a diverse consumer base spanning North America, Europe, Asia, and Australia. As a family-run company, we prioritize the values of trust, craftsmanship, and excellence in everything we do. Our commitment to quality and safety is at the core of our business, ensuring that every product we create brings joy and inspires imagination in children and families around the world.

With locations in New York, Georgia, England, and Taiwan, Teamson offers a range of career opportunities, including in-office and remote-options. We believe in fostering a supportive and inclusive work environment where every team member can thrive and contribute to our collective success. Join our Teamson family, where we believe that happiness starts at home, and together, we can create beautiful and enriching experiences for children and families everywhere.

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This is a full-time, Monday-Friday 8 am - 4 pm Position. Are you able to work this schedule onsite?*

Do you have experience working as an Operations Associate?

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I understand that should an employment offer be extended to me and accepted that I will fully adhere to the policies, rules, regulations, and safety standards of Teamson US, Inc. However, I further understand that neither the policies, rules, regulations of employment nor anything said during the interview process shall be deemed to constitute the terms of an employment contract. I understand that employment with Teamson US, Inc. is at-will, meaning that I or Teamson US, Inc. may terminate my employment at any time, with or without notice or cause.*

I authorize the investigation of all statements contained in this application. I understand that the misrepresentation of information or omission of facts called for is cause for dismissal at any time without previous notice. I hereby give Teamson US, Inc. permission to contact schools, previous employers (unless otherwise indicated), references, and others and hereby release Teamson US, Inc., and its representatives or agents, from liability that might result from such an investigation in accordance with applicable laws.*

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Operations Associate

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